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Visit Us

153 Eley Road
Blackburn South, VIC, 3130

Call Us

0415 868 185

Email Us

admin@indexacademy.com.au

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Frequently Asked Questions

How do I schedule a tutoring session?

You can schedule a session by contacting us through the form above, calling us directly, or using our online booking system. We'll match you with the appropriate tutor based on your needs.

Do you offer online tutoring?

Yes, we offer both in-person and online tutoring options to accommodate different preferences and circumstances. Our online sessions use interactive tools to provide the same quality experience as in-person tutoring.

What are your payment methods?

We accept credit/debit cards, bank transfers, and cash payments. We also offer package discounts for booking multiple sessions. Payment is due at the time of booking or can be arranged on a monthly basis for regular students.

How long are the tutoring sessions?

Our standard sessions are 60 minutes, but we also offer 90-minute and 120-minute options depending on the subject and student needs. We can recommend the optimal session length after our initial assessment.

What age groups do you work with?

We work with students from primary school (Year 3) through high school and VCE. Our tutors are experienced in teaching at all these levels and adapt their approach to match the student's age and learning style.

How do I know if my child needs tutoring?

Signs that your child might benefit from tutoring include declining grades, frustration with homework, loss of confidence, or comments from teachers about specific challenges. We offer a free consultation to assess your child's needs and discuss how we can help.